2. Most recently with my last load they've lost 4 items of mine totaling to $100+. They refuse to repay me for these items because they refuse to take responsibility for losing them.
3. They've stapled the ticket receipt to my clothing and I had to fight them to pay me back for that load at least.
I've lived in Somerville my whole life, this place never disappointed me. Never had an issue. I still go there.
Everyone who works there is friendly, it's a standard laundromat, with several different sized washers so you can wash big bulky things if needed. A standard wash and dry usually takes me about 40 min.
This business has NO concept of responsibility and decency to their customers. NONE. There is such lack of respect for the trust the customer puts in them.
While I understand your desire to dry your coat, I can understand his hesitance. After someone washes their clothing, they want them to be clean right, so if you put your wet, dirty coat in the drier the drier is gonna get people's clean clothing dirty later.
In my experience with their wash-dry-fold:
1. I've had to routinely return things which were not mine in hopes that the people who were missing their laundry would come back for these pieces mixed up with my laundry.
I haven't tried this place yet, but plan to tomorrow. I just wanted to point out that I sign that says "dryers are for washing customers only" is in no way hateful. You may want to look the word hate up in the dictionary.
This business in fact deserves 0 stars.
Friendly staff, convenient location, and reasonable prices.
I am of course discontinuing my use on grounds of their continual unreliable services and I vehemently would not recommend them to anyone unless you think it's worth the gamble to lose clothing items/have them damaged, and not have them compensated.
Todays Laundry is a US Laundry based in Somerville, Massachusetts. Todays Laundry is located at 36 Summer St, Somerville, MA 02143, USA.
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