Our dog received wonderful care when we brought him in. However, it's difficult to get in touch with this practice. I've always had to wait on hold for long periods of time on the phone, and am usually eventually transferred to a voicemail. When you have concerns about your pet's health it's a bit frustrating to have to play phone tag.
Helpful, timely, late evening appointments available, my cat loves them.
This used to be a great practice but they no longer care about sick animals. If you do get in, you won't see your regular vet and whoever you see is likely to suggest expensive, often, unnecessary tests. Or, if you are lucky, you might see a really good vet who is gone the next time you try to book an appointment. I would rather not trust my dog's health to the luck of the draw. Really I would rather see my regular vet, but that doesn't seem possible.
We've been there twice with our new pup so far and we've loved it! Our pup loves it too! The veterinarians are very nice, knowledgeable and patient in answering lots of new dog-parent questions. They handle the animals with ease, and our pup responded to them very well. The receptionist are also really great! They love the animals, remember them and seem quite knowledgeable. In fact, one time I called to ask a health question about my pup before I could get an appointment, and the receptionist was very calm, helpful and had some safe and harmless suggestions for what I could try and symptoms I should look out for (unlike an extely alarmist response I got from another vet clinic I tried calling!) So far we're glad we picked this one!
Had to go back an extra time to have more blood drawn because of a miscommunication about what tests will be run, no miscommunication about working the credit card machine, though. But, they were good to my cat and I'd go back.
Porter Square Veterinarian is a US Veterinary Care based in Somerville, Massachusetts. Porter Square Veterinarian is located at 360 Summer St, Somerville, MA 02144, USA.
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